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Legal
When you visit our Site or use our Services, we may collect personal information from you directly or indirectly.
The personal information we collect about you when you search for, purchase, use, or manage your use of our Travel Services may include: 1. General information about you, including name, title, gender, date of birth, passport number, nationality, and country of residence. 2. Contact information, including addresses and telephone numbers, email addresses, fax numbers, pager numbers, and social media handles.
TakeToFlight will also collect information about changes to your booking, including a cancellation or failure to complete your travel, upgrades, your baggage requirements, airport disruption, and lost baggage. If you book travel for someone else, TakeToFlight may collect your billing information but may communicate with the passenger directly about their flight. Other information required to facilitate Travel Services, such as requests for assistance, dietary restrictions, interactions with staff and cabin crew, travel companion name(s), emergency contacts, photographs, information about your prior flights, and travel-related issues. Payment information, including credit or debit card number(s), associated billing address(es), and expiration date(s)
1. You have sought clearance from us to fly with a medical condition or device. 2. You have otherwise chosen to provide such information to us or it has been passed onto us by a third party, such as the travel agent through which you made your booking or other entity, including information about whether you have symptoms of a communicable disease or virus (such as COVID-19), an appropriate vaccination, or a negative test result. 3. Health information related to a medical emergency that occurs while traveling. 4. Biometric information, such as a scan of your face, fingerprint, or other biometric identifiers, as disclosed to you when you participate in a biometric authentication program. 5. Digital identity credentials, including credentials linked to vaccination status or negative test results that you provide for specific purposes, such as compliance with customs and immigration requirements during international travel or services in which you choose to participate.
TakeToFlight use the Text messaging service in compliance with the privacy policy laid down by the Consent and opt-out: We obtain explicit consent before sending text messages and always provide a clear and easy way to opt out (e.g., reply STOP).
Examples: Booking confirmations: Confirming details like flight numbers, hotel names, and dates. Travel updates: Sending real-time alerts for flight delays, cancellations, or gate changes. Pre-trip reminders: Sending reminders about online check-in opening for a flight or providing a digital boarding pass. Post-trip feedback: Asking customers to provide feedback on their experience or complete a survey. Promotional messages: Informing customers about exclusive deals and discounts, but only after they have opted in. Customer service: Providing updates on a customer service issue or confirming that a request has been received.
Opt-in/Consent: “Thank you for your interest in our travel deals. Reply YES to confirm you want to receive exclusive offers and updates from [Company Name]. Message and data rates may apply.” Opt-out: “You can stop all future messages by replying STOP to this message.” Privacy: “By agreeing to receive text messages, you consent to the use of an electronic record to document your agreement. [Company Name] may use your information to send you messages and may share it with third parties that help us deliver messages. Mobile information will not be shared with third parties for their marketing purposes. To opt out at any time, reply STOP.”
It is our intention to only send You email communications that You want to receive. When You provide us with your email address, Every time You receive an email, You will be provided the choice to opt-out of future emails by following the instructions provided in the email. You may also opt-out by emailing support@taketoflight.com or using the contact information listed below. Please allow 10 business days for us to process your opt-out and include your email address if You opt-out via postal mail. Note that even if You unsubscribe or opt-out, We may still send You transactional, relationship or service-related emails. Please note that Take To Flight LLC will never send You an email requesting your password, credit card number, social security number or other similar personal or private identification information. If You receive an email that looks like it is from U.S. Travel, but asks You for personal information, it is a fraudulent email and You should not reply or provide such information.
We retain the Personal Information and materials We may collect and you provide us for only as long as is reasonably necessary for us to achieve the purposes for which you have provided it to us, or may be required to fulfill Our legal obligations.
We also may collect and share your information with your consent. To withdraw your consent, you may contact us via Our contact information, which is provided to you below.
Our Sites use “Cookie” technology. “Cookies” are encrypted strings of text that a website stores on a user's computer. Our Sites require the use of a “Session” Cookie when accessing the online traveler community. “Session” Cookies are temporary and are automatically deleted once You close your internet browser. Session Cookies allow You to log-in and then view and update your content throughout the Sites during the same session or visit. Our Sites use a “Persistent” Cookie to direct You to the correct country/language version of our Sites for subsequent visits. Persistent Cookies remain on your computer until You delete them or are otherwise removed upon expiration. We also use cookies for marketing and advertising, including to provide personalized advertising through digital channels and social media. We only offer you personalized advertising if you have opted-in to this option. Most browsers have an option to reject or disable cookies, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing You to decide on acceptance of each new cookie in a variety of ways. Although You can block cookies and similar technology, your experience of the Sites and Services could be affected by doing so.
We treat personal information You provide as confidential information, and We use commercially reasonable security measures to protect personal information from unauthorized access, alteration, disclosure or destruction. After Personal Information reaches Take To Flight LLC, it is stored on a secure server that resides behind firewalls designed to block unauthorized access.
Take To Flight LLC is only responsible for the Privacy Policy and content of its Sites. We are not responsible for the privacy practices or the use of cookies on websites from which You have accessed this Sites, or non-U.S. Travel websites that You may access from this Sites. Before you engage with third party content on our website, such as member promotions, we encourage You to review the policy of the originating website.
This is a United States website and is subject to laws of the United States and the District of Columbia. U.S. Travel may disclose Personal Information without your permission if required by law or in the good faith belief that such action is necessary to (a) comply with legal requirements or legal process served on U.S. Travel or one of its affiliates, or (b) investigate or protect against harmful activities to U.S. Travel or its associates, property (including our Sites) or to others.
This policy will be updated from time to time. When the policy is updated the “Last Reviewed and Effective Date” listed at the top of the policy will be updated. Your continued use of the Site and Services after the policy is updated constitutes your consent to those changes. Contacting Take To Flight LLC About Privacy Issues If You have any comments, suggestions or questions about privacy policy, please contact us: By email at: support@taketoflight.com By phone at: +1-888-897-9892